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Southwest Airlines canceled more than 1,800 flights this weekend, disrupting the travel plans of thousands of customers and stranding flight crews, blaming the meltdown on a combination of bad weather, air traffic control and its own shortage of available staff.
“I know this is incredibly difficult for all of you, and our Customers are not happy,” Alan Kasher executive vice president of daily flight operations told staff in a note on Sunday, which was seen by CNBC.
The airline blamed initial problems on bad weather and an “FAA-imposed air traffic management program.”
Bad weather and staff issues? More so staff issues, this is what is really happening.